Privacy Policy

1.Privacy Policy

Last Updated: [March 26, 2026]
Shink Forge ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (www.shinkforge.com) or purchase our products. By using our website or making a purchase, you agree to the terms of this Privacy Policy.

1.1 Information We Collect

We collect two types of information: personal information and non-personal information.

1.1.1 Personal Information

Personal information is information that can be used to identify you individually. We collect this information when you:
  • Place an order: We collect your name, email address, phone number, shipping address, billing address, and payment information (credit card details, PayPal information).
  • Create an account: We collect your name, email address, password, and other optional information (e.g., phone number).
  • Contact customer service: We collect your name, email address, phone number, and the content of your inquiry.
  • Sign up for our newsletter: We collect your email address.

1.1.2 Non-Personal Information

Non-personal information is information that cannot be used to identify you individually. We collect this information automatically when you visit our website, including:
  • Browser type and version
  • Operating system
  • IP address
  • Pages visited on our website
  • Time spent on each page
  • Referral source (how you found our website)
We use cookies and similar tracking technologies to collect non-personal information. You can disable cookies in your browser settings, but this may affect the functionality of our website.

1.2 How We Use Your Information

We use your personal information for the following purposes:
  • Process and fulfill your orders: To ship your products, send order confirmations, and provide tracking information.
  • Customer service: To respond to your inquiries, resolve issues, and provide support.
  • Account management: To manage your account, allow you to track orders, and save your preferences.
  • Marketing: To send you newsletters, promotions, and updates about our products (you can unsubscribe at any time).
  • Compliance: To comply with legal requirements, including age verification (18+ only) and tax regulations.
  • Improve our website: To analyze user behavior, improve website functionality, and enhance the customer experience.

1.3 How We Disclose Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may disclose your information in the following cases:
  • Shipping carriers: To fulfill your order (e.g., USPS, FedEx, UPS) – we only share the information necessary to deliver your package (name, shipping address).
  • Payment processors: To process your payment (e.g., Shopify Payments, PayPal) – we do not store your full credit card details; this information is handled securely by our payment partners.
  • Legal requirements: If we are required by law, court order, or government request to disclose your information.
  • Business partners: Only with trusted business partners who assist us in operating our website, processing orders, or providing customer service – these partners are required to protect your information and only use it for the purposes we specify.

1.4 Data Security

We take the security of your personal information seriously. We use industry-standard security measures to protect your information from unauthorized access, use, or disclosure, including:
  • SSL encryption for all data transmitted between your browser and our website.
  • Secure storage of personal information (payment details are not stored on our servers).
  • Regular security updates and audits.
While we take all reasonable measures to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we will always act in good faith to protect your data.

1.5 Your Rights

You have the following rights regarding your personal information:
  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request to correct any inaccurate or incomplete personal information.
  • Deletion: You can request to delete your personal information, subject to legal requirements (e.g., we may need to keep some information for tax or order records).
  • Unsubscribe: You can unsubscribe from our marketing emails at any time by clicking the "Unsubscribe" link in the email.
To exercise any of these rights, please contact us at [your email address]. We will respond to your request within 30 days.

1.6 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

1.7 Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:
Email: shink@shinkforge.com